SAP - Global Presales Director

2015 to 2021

North America / Latin America / Caribbean

Responsibilities

Deliver POCs, demos, enablement, analytics, and infrastructure to showcase SAP HANA database

Devise dynamic strategic plans for global enablement, innovation, and collaboration programs

Foster productive relationships with customers, partners, and across SAP

Lead, support, coach, develop 7 person Americas team, and global team of 30

Achievements

Increased year-over-year revenue by 4X (to €200M/year)

Increased year-over-year customer engagements by 3X (150/year)

Achieved 100% employee retention rate (one early retire)

Maintained 100% trust score by employees (up from ~30%)

Enablement

Created real-time, hands-on enablement for new HANA Cloud, and SAP Data Warehouse Cloud

Partnered w/ GTM / Product for cloud enablement around the world in 24 hours, Delivered remotely

Developed hands-on training for new recruits in the Presales Academies, Delivered in classroom

Created deep-dive enablement for expert presales engineers, Delivered on-site at Learn to Win

Execution

Delivered POCs, prototypes, and custom demos for 500+ opportunities

Developed team on pre-release products, analysis, analytics, unstructured text, spatial, ML, cloud Implemented agile development process, aligning w/ COE to tackle ML prototyping in the cloud

Innovation

Developed cutting-edge "art of the possible" solutions for Marketing, Delivered Sapphire/Vegas

Founded “Purpose Driven” Public Sector program, prototypes for opioid, mental health, homeless

Founded data engineering team, delivered real-time data platform w/ geographic, demographic, social media, etc.

SAP HANA | SQL | HANA Cloud | SAP Analytics Cloud | Stored Procs | Lumira | Oracle | SQL Server | BOBJ Data Services | SAP Predictive Analytics | Linux | R |JavaScript | Esri | GCP | Azure | AWS | S3

SAP - Principal Presales Solution Engineer

2012 to 2014

Americas

  • Founding member of HANA Solution Center, “Tiger Team” of DB experts for HANA rollout

  • Created POC scoping / requirements docs, project planning / process specs / best practices

  • Created HANA Modeling hands-on training, travelled the globe training trainers, engineers

  • Created SQL solution for NBA real-time player stats to compete for Fantasy Basketball fans

  • Helped large utility companies predict equipment failures, optimize vegetation management

  • Rethinking/reframing complex customer challenges and solving w/ HANA as Proof or Prototype


SAP HANA | SQL | Stored Procs | Crystal Reports | Lumira | Oracle | SQL Server | BOBJ Data Services | SAP Predictive Analytics | Oracle Apps | Linux | Perl | R | VB Script | JavaScript

SAP/ Business Objects - Principal Consultant

2005 to 2011

North America

  • Professional Services, Consulting - Focus on Data Integration and Data Warehousing

  • Relational and dimensional data modeling, data warehouse/data mart design

  • ETL process specification, component design and implementation

  • Replaced GE Advanced Materials' PL-SQL-based ETL process that had an average run time of 20+ hours with an efficient, easy-to-maintain solution having an average runtime of <5 hours

  • Automated the quarterly close process for Bank of Montreal and its international acquisitions


Oracle | SQL Server | Business Objects Data Integrator | Oracle Applications | Linux

Starwood Hotels - Data Warehouse Architect

2003 to 2004

White Plains, NY

  • Developed data warehouse, data marts, and ETL for Enterprise Business Intelligence solution

  • Managed consulting resources, and cross-functional team, through Kimball-style development using dimensional data modeling, and an iterative/agile process organized by subject area

  • Replaced 200+ legacy reports/ETL processes with 8 MicroStrategy reports and a handful of aggregate views in the data mart

  • Integrated 50+ million customer profiles, 450 million historical reservations, active ODS transactions, and campaign management activity


CA-Erwin | Oracle | MicroStrategy | Informatica | Unica's Affinium Campaign | MicroStrategy


Lebensart Technologies - Director of Dev / Architect

2000 to 2002

San Francisco, CA and Scottsdale, AZ

  • Managed departmental budget and projects, Recruitment, hiring/firing, reviews and development for a 12-person team including analysts, project managers, DBAs and software developers

  • Successfully integrated the technical teams from two acquired companies, moving development team from Berkeley, CA to Scottsdale, AZ with limited impact on development schedules

  • Fixed critical functional errors, and improved performance and stability of web-based reservation system, without impacting critical services for over 800 hotels in 7 countries

  • Maintenance costs dropped from $65K/month to <$1K/Month


MS Windows NT/2000 | MS IIS | MS Source Safe | Oracle 8i/9i data warehouse | MS VBScript | JavaScript Reporting and Multidimensional (OLAP) analysis using Cognos Powerplay


Square Earth / Proxicom Inc. - Senior Internet Architect

1997-2000

NYC, NY / Munich, Germany

Created web-based extranet for BMW Financial Services allowing Rover Dealers in Spain to get automated credit verification from a firm in Germany, for car leases and loans, The system supported Spanish, German and English for the call center team in Ireland. I designed the solution, and managed the development team. The system reduced processing time from days, to minutes.


Built the first website in Germany for the retail sale of toys and video games (WebJumbo.de). I designed a reusable, XML-based architecture for deploying localized (multi-language, multi-currency) e-commerce solutions, and managed the development


IIS | Active Server Pages | SQL Server | Oracle | Microsoft Site Server / Commerce Server | Membership Server (LDAP) | Visual Studio | XML-based presentation | VB and C++ components | VBScript | JavaScript Senior Internet Architect